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Security is at the heart of what we do—helping our customers improve their security and compliance posture starts with our own.
Access should be limited to only those with a legitimate business need and granted based on the principle of least privilege.
Security controls should be implemented and layered according to the principle of defense-in-depth.
Security controls should be applied consistently across all areas of the enterprise.
The implementation of controls should be iterative, continuously maturing across the dimensions of improved effectiveness, increased auditability, and decreased friction.
HubiFi maintains a SOC 2 Type II attestation and an ISO 27001 compliance certification. Our SOC 2 Type II report and ISO 27001 certificate are available on our Trust Center.
restAll datastores with customer data, in addition to S3 buckets, are encrypted at rest. Sensitive collections and tables also use row-level encryption.This means the data is encrypted even before it hits the database so that neither physical access, nor logical access to the database, is enough to read the most sensitive information.
HubiFi uses TLS 1.2 or higher everywhere data is transmitted over potentially insecure networks. We also use features such as HSTS (HTTP Strict Transport Security) to maximize the security of our data in transit. Server TLS keys and certificates are managed by AWS and deployed via Application Load Balancers.
Encryption keys are managed via AWS Key Management System (KMS). KMS stores key material in Hardware Security Modules (HSMs), which prevents direct access by any individuals, including employees of Amazon and HubiFi. The keys stored in HSMs are used for encryption and decryption via Amazon’s KMS APIs.
Application secrets are encrypted and stored securely via AWS Secrets Manager and Parameter Store, and access to these values is strictly limited.
Encryption keys are managed via AWS Key Management System (KMS). KMS stores key material in Hardware Security Modules (HSMs), which prevents direct access by any individuals, including employees of Amazon and HubiFi. The keys stored in HSMs are used for encryption and decryption via Amazon’s KMS APIs.
Application secrets are encrypted and stored securely via AWS Secrets Manager and Parameter Store, and access to these values is strictly limited.
We make summary penetration test reports available via our Trust Center.
HubiFi requires vulnerability scanning at key stages of our Secure Development Lifecycle (SDLC):
All corporate devices are centrally managed and are equipped with mobile device management software and anti-malware protection. Endpoint security alerts are monitored with 24/7/365 coverage. We use MDM software to enforce secure configuration of endpoints, such as disk encryption, screen lock configuration, and software updates.
HubiFi provides comprehensive security training to all employees upon onboarding and annually through educational modules within HubiFi's own platform. In addition, all new employees attend a mandatory live onboarding session centered around key security principles. All new engineers also attend a mandatory live onboarding session focused on secure coding principles and practices.
HubiFi's security team shares regular threat briefings with employees to inform them of important security and safety-related updates that require special attention or action.
HubiFi uses Okta to secure our identity and access management. We enforce the use of phishing-resistant authentication factors, using WebAuthn exclusively wherever possible.
HubiFi employees are granted access to applications based on their role, and automatically deprovisioned upon termination of their employment. Further access must be approved according to the policies set for each application.
All corporate devices are centrally managed and are equipped with mobile device management software and anti-malware protection. Endpoint security alerts are monitored with 24/7/365 coverage. We use MDM software to enforce secure configuration of endpoints, such as disk encryption, screen lock configuration, and software updates.
HubiFi uses a risk-based approach to vendor security. Factors which influence the inherent risk rating of a vendor include:
Once the inherent risk rating has been determined, the security of the vendor is evaluated in order to determine a residual risk rating and an approval decision for the vendor.
At HubiFi, data privacy is a first-class priority—we strive to be trustworthy stewards of all sensitive data.
